Matters Handled at Local District Offices / Use of InfoPass System / NCSC Inquiries vs. InfoPass / Service Error Motions to Reopen / Requests for Interview Continuances / Interaction Between USCIS and EOIR, ICE, CBP / How to Access Supervisors / Deferred Action / Faculty: Mary Mucha (dl), Los Angeles, CA; Sandra Wagner (co-dl), San Diego, CA; Paul M. Pierre, District Director, USCIS, San Diego, CA; Carol Keller, Field Office Director, USCIS, San Jose, CA; Susan M. Curda, District Director, District 2, USCIS, Sacramento, CA; Jane Arellano, District Director, USCIS, Los Angeles, CA